Beim Anlegen eines Backup-Zeitplans mit SMB-Ziel wird die folgende Fehlermeldung zurückgegeben: Error in method invocation module ‘util.Messages’ has no attribute ‘ScheduleLocationDoesNotExist’.

Etwas Aussagekräftiger hätte die Fehlemeldung ausfallen können… Das Backup-Log auf der VCSA bringt uns weiter:

# cat /var/log/vmware/applmgmt/backupRestoreProgress.log

2019-04-29T10:31:09.938 [47907]INFO:vmware.appliance.vapi.auth:Authorization request for service_id: com.vmware.appliance.recovery.backup.schedules, operation_id: create
2019-04-29T10:31:09.938 [47907]DEBUG:vmware.appliance.extensions.authorization.authorization_sso:Required privileges = ['ModifyConfiguration']
2019-04-29T10:31:10.62 [47907]DEBUG:vmware.appliance.extensions.authorization.authorization_sso:User=VSPHERE.LOCAL\Administrator, groups={'vsphere.local\\Administrators', 'vsphere.local\\SystemConfiguration.BashShellAdministrators', 'vsphere.local\\ComponentManager.Administrators', 'vsphere.local\\SystemConfiguration.Administrators', 'vsphere.local\\Everyone', 'vsphere.local\\LicenseService.Administrators', 'vsphere.local\\CAAdmins', 'vsphere.local\\Users'}
2019-04-29T10:31:10.62 [47907]DEBUG:root:Validated user privileges in localstore or SSO
2019-04-29T10:31:10.62 [47907]DEBUG:vmware.vherd.transport.vapi:Only [] block []
2019-04-29T10:31:10.63 [47907]ERROR:vmware.appliance.update.update_functions:Can't read JSON file /etc/applmgmt/appliance/software_update_state.conf [Errno 2] No such file or directory: '/etc/applmgmt/appliance/software_update_state.conf'
2019-04-29T10:31:10.63 [47907]DEBUG:vmware.appliance.update.update_state:No update state file. Will create a new one
2019-04-29T10:31:10.63 [47907]ERROR:vmware.appliance.update.update_functions:Can't read JSON file /etc/applmgmt/appliance/software_update_state.conf [Errno 2] No such file or directory: '/etc/applmgmt/appliance/software_update_state.conf'
2019-04-29T10:31:10.63 [47907]DEBUG:vmware.appliance.update.update_state:Unable to fetch latest query time KeyError('latestUpdateQueryTime',)
2019-04-29T10:31:10.63 [47907]DEBUG:vmware.vherd.transport.vapi:State 'UP_TO_DATE'
2019-04-29T10:31:10.64 [47907]DEBUG:vmware.appliance.backup_restore.ScheduleManager:Schedule data file /storage/applmgmt/backup_restore/backup_schedule.json does not exist.
2019-04-29T10:31:10.64 [47907]DEBUG:vmware.appliance.backup_restore.schedule_impl:Validating schedule spec.
2019-04-29T10:31:10.80 [47907]ERROR:vmware.appliance.backup_restore.schedule_impl:Failed to mount the cifs share //filer/share/ at /storage/remote/backup/cifs/filer/iFdgBmPr/JIahT4mW; Err: rc=32, stdOut:, stdErr: mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)
.
2019-04-29T10:31:10.93 [47907]ERROR:vmware.appliance.backup_restore.schedule_impl:Failed to mount the cifs share //filer/ at /storage/remote/backup/cifs/filer/iFdgBmPr/JIahT4mW; Err: rc=32, stdOut:, stdErr: mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)
.
2019-04-29T10:31:10.94 [47907]ERROR:vmware.appliance.backup_restore.schedule_impl:Couldn't mount the cifs share //filer/ at /storage/remote/backup/cifs/filer/iFdgBmPr/JIahT4mW
2019-04-29T10:31:10.94 [47907]DEBUG:vmware.appliance.backup_restore.schedule_impl:
Exception:
Traceback (most recent call last):
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/plugins/backupRestoreDispatchSMB.py", line 36, in validate
self.mount()
File "/usr/lib/applmgmt/backup_restore/py/vmware/appliance/backup_restore/plugins/backupRestoreMountedFS.py", line 159, in mount
(self.fsName, shareLocation, self.localMountPath))
Exception: Couldn't mount the cifs share //filer/ at /storage/remote/backup/cifs/filer/iFdgBmPr/JIahT4mW

2019-04-29T10:31:10.98 [47907]ERROR:vmware.vapi.provider.local:Error in invoking com.vmware.appliance.recovery.backup.schedules in create - module 'util.Messages' has no attribute 'ScheduleLocationDoesNotExist'
Traceback (most recent call last):
File "/usr/lib/vmware-vapi/lib/python/vapi_runtime-2.100.0-py2.py3-none-any.whl/vmware/vapi/provider/local.py", line 277, in invoke
service_id, operation_id, input_value, ctx)
File "/usr/lib/vmware-vapi/lib/python/vapi_runtime-2.100.0-py2.py3-none-any.whl/vmware/vapi/provider/local.py", line 248, in _invoke_int
method_result = iface.invoke(ctx, method_id, input_value)
File "/usr/lib/vmware-vapi/lib/python/vapi_runtime-2.100.0-py2.py3-none-any.whl/vmware/vapi/bindings/skeleton.py", line 365, in invoke
meth_output = method(**meth_args)
File "/usr/lib/applmgmt/base/py/vmware/vherd/base/thread_utils.py", line 43, in wrapper
return sync_call_from_thread(func, *args, **kw)
File "/usr/lib/applmgmt/base/py/vmware/vherd/base/thread_utils.py", line 13, in sync_call_from_thread
return threads.blockingCallFromThread(reactor, func, *args, **kw)
File "/usr/lib/python3.5/site-packages/twisted/internet/threads.py", line 122, in blockingCallFromThread
result.raiseException()
File "/usr/lib/python3.5/site-packages/twisted/python/failure.py", line 372, in raiseException
raise self.value.with_traceback(self.tb)
AttributeError: module 'util.Messages' has no attribute 'ScheduleLocationDoesNotExist'

Interessant ist folgende Zeile:

2019-04-29T10:31:10.80 [47907]ERROR:vmware.appliance.backup_restore.schedule_impl:Failed to mount the cifs share //filer/share/ at /storage/remote/backup/cifs/filer/iFdgBmPr/JIahT4mW; Err: rc=32, stdOut:, stdErr: mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)
.

Die Anmeldedaten für den SMB-Share wurden zurückgewiesen. In meinem Fall liegt es daran, dass der Kunde als Benutzernamen den UPN (backupuser@ad.domain.name) angegeben hatte, mount.cifs kann dies nicht eigenständig in Benutzer- und Domänenpart aufteilen.

Workaround ist, falls dies Möglich ist, nur den Benutzernamen (sAMAccountName) anzugeben oder auf ein anderes Protokoll fürs Backup (SCP, SFTP, FTPS, HTTPS) auszuweichen.